This privacy and cookie statement was last modified on January 16, 2024.
TFC Holding B.V., trading under the name MyGoodbye (hereinafter: MyGoodbye, we, us or our) has a website (www.mygoodbye.eu) and an application. At MyGoodbye you can do all of the following in the web application include information about your farewell and legacy. Your relatives will then have a handy one overview with all your wishes. In this privacy statement you can read which personal data we collect process your data and what we do with it.
Your privacy is of great importance to us. We therefore adhere to the General Data Protection Regulation (GDPR). This means that we:
• Clearly record our purposes before we process your personal data, via this
privacy and cookie statement.
• Store as little personal data as possible and only the data necessary for our
purposes.
• Request explicit permission for the processing of your personal data, if necessary
permission is required.
• Take necessary security measures to protect your personal data. We
also impose these obligations on parties that process personal data for us.
• Respect your rights, such as the right to access, correct or delete
of your personal data processed by us.
We obtain various personal data from you. We indicate for each purpose which data we collect obtain from you, for what purpose we process this data and for how long it will last kept. If you have any questions or would like to know exactly what data we keep about you, please contact us on. The contact details are at the bottom of this privacy and cookie statement.
When you send us an e-mail, fill in the contact form on the website, or contact us by telephone
or contact us in any other way, you accept our offer to contact us
to get in touch (execution of the agreement).
We process the following personal data for this purpose:
• Name
• Contact details (email address and telephone number)
• Any information that you enter yourself as the content of a message
We store these contact moments with the personal data you provide for execution
of the contact and the possible handling of your complaint. We keep this information for as long as
that is necessary for this contact or up to a maximum of 2 years after we last contacted you
because we want to be sure that we have handled your question or complaint properly.
You can download our applications from the App Store or Google Play. We have no influence on this
which personal data the provider (Apple or Google) processes and for what purpose. We recommend
You should therefore read the relevant privacy and cookie statements of the relevant provider.
You can use our services via the app (execution of the agreement).
We process the following data for this purpose:
• Name
• Login details
• Apple ID
• Google Play account
• Contact details (email address and telephone number)
• Location data
We store your data for as long as you have the application or for a maximum of 2 years after you use it
last used your account because we will assume that you no longer use it
want to make use of our services. Or we store your data until you have your account
deleted. We store some data for longer if we are legally obliged to do so
(for example due to the tax retention obligation of 7 years).
It is possible to create an account on our website and via the application. If you have an account
you can then use our services. We need your data to
to be able to offer services (execution of the agreement).
We process the following personal data for this purpose:
• Account information
• Name
• Gender
• Contact details (email address and telephone number)
• Payment details
• Messages, texts and wishes that can be included in the web application
• All information in the context of a farewell
• All information in the context of an inheritance
• Music
• Visual material
• IP address
• Logging activities
• Clicking and viewing behavior on website and application
We store your data for as long as you have the application or for a maximum of 2 years after you use it
last used your account because we will assume that you no longer use it
want to make use of our services. Or we store your data until you have your account
deleted. We store some data for longer if we are legally obliged to do so
(for example due to the tax retention obligation of 7 years).
Within your account you can indicate which confidants you appoint, but also, for example
which people you would like to have at your funeral. You can find information about others in the web application
to report. This means that we also process their personal data. We process that data
on the basis of legitimate interest, namely our commercial interest in ultimately
to be able to fulfill the agreement with you.
We process the following personal data for this purpose:
• Name
• Gender
• Contact details (email address and telephone number)
• Messages, texts and wishes that can be included in the web application
• All information in the context of a farewell
• All information in the context of an inheritance
• Visual material
You can sign up for the MyGoodbye newsletter via our website and application
(permission). We periodically send a newsletter by e-mail containing news items
arranging a farewell and inheritance. When you use our application, you can
choose to have us send notifications. For example, you can receive a notification if
a new message is ready for you within the application. This message will then appear on your
device.
We process the following personal data for this purpose:
• Name
• Email address
• Unique user ID
We store your data until you unsubscribe from receiving commercial messages.
You have the opportunity to share your experience about our services. You can also leave a review
leave behind. This way we can improve our services and you inform others about our services
services.
We process your personal data on the basis of legitimate interest. Because we have
a commercial interest to improve our services. Our commercial interest prevails
above your privacy interests, given that you decide whether you want to share your experiences or a review
want to leave, and what information you provide.
We process the following personal data for this purpose:
• Name
• Email address
• User experience/review content
We keep this data for a maximum of 10 years after you have shared your experience or the review
abandoned.
Do you want to bring your company to the attention of our users? Then you can promote your company
via our network (execution of the agreement).
We process the following personal data for this purpose:
• Name
• Contact details
• Function
• Business data
• Address details
• Billing information
• Any information that you enter yourself as the content of a message
We keep this data for the duration of the collaboration, or 2 years after you have
indicated that they would like to become a cooperation partner. We keep some data longer than we do
are legally obliged to do so (for example due to the tax retention obligation of 7 years).
MyGoodbye only shares your data with third parties if this is based on current legislation
Allowed. We may provide your personal data to third parties,
because:
• we have engaged them to process certain data;
• we have a legal basis for this;
• we are legally obliged to do so (for example if the police require this in the event of suspicion of a
crime).
The parties that process personal data on our behalf or on your behalf are:
• IT suppliers
• Cookie service providers
• Payment service providers
• Marketing companies
• Tax Authorities
• Insurance companies
• Third parties involved in a farewell, funeral or inheritance
• Partners and external consultants
Some of our suppliers are located outside the European Economic Area (“EEA”). In that
In that case, we ensure that appropriate safeguards have been taken to protect your privacy.
This privacy and cookie statement applies exclusively to the services of MyGoodbye. We are
not responsible for the privacy policy of other websites linked to our website
are accessible.
On our website we use social media buttons, which redirect you to
the relevant social media platforms. This gives you the option to follow us and submit content
share within the network. You will also come across advertisements on your social media page. The
buttons work because of pieces of code that come from social media networks. If you
If you want to know what the social media platforms do with your personal data, read the
respective privacy statement:
• Facebook (privacy statement)
• Twitter (privacy statement)
• Instagram (privacy statement)
• Pinterest (Privacy Statement)
• YouTube (privacy statement)
• LinkedIn (privacy statement)
We use our own and third-party cookies on our website. Cookies are
information files that can be automatically stored on
or read from the visitor's device (such as PC, tablet or smartphone). This is done via the
web browser on the device.
We use the following types of cookies:
• Functional cookies: these cookies have a functional role within the website. The cookies
ensure that the website functions properly.
• Analytical cookies: these cookies give us insight into how our website is used. On
Based on this information we can make our website more user-friendly.
• Marketing cookies: these cookies make it possible to send you personalized advertisements
show (via our advertising partners).
The cookies can, among other things, collect the following information from you:
• IP address
• Cookie ID
• Website and click behavior
• Referrer URL
When you visit our website for the first time, we will show a message with an explanation about cookies. Hereby
To the extent we are obliged, we will ask for your agreement to the use of cookies.
In your web browser you can set that the storage of cookies is only accepted when you agree to this. For more information about this, consult the manual of your browser. NB: Many websites do not work optimally if cookies are disabled.
Most cookies have an expiration date. If an expiration date is set, the cookie is automatically deleted when the expiration date expires. You can also go for it choose to delete the cookies manually before the expiry date has expired. Consult Please refer to your browser manual for this.
Security of personal data is of great importance to us. We will therefore take appropriate ones technical and organizational measures with regard to the processing to be carried out personal data, against loss or against any form of unlawful processing (such as unauthorized knowledge, impairment, modification or provision of personal data). We apply security always on and pay close attention to what could go wrong.
• Right of access: You have the right to view the personal data that we process about you.
• Right to rectification: You have the right to correct the personal data that we process about you
correct or supplement if they are incorrect or incomplete.
• Right to object: you can object to the processing of your personal data,
including against direct marketing.
• Right to deletion: You can request us to delete your personal data.
• Right to withdraw your consent: if you have given us consent to
process personal data, you can withdraw this consent at any time.
• Right to data portability: if it is technically possible, you have the right
to have the personal data that we process about you transferred to a third party.
• Right to restriction of processing: In some cases you can request us to
limit the processing of your personal data (temporarily or otherwise).
With your request we may ask you to identify yourself. We request data for this purpose
to ensure that you are the correct person to whom the personal data belongs.
In principle, we will comply with your request within one month. However, this period can be extended
extended for reasons related to the specific privacy rights or the complexity of the
request. If we extend this period, we will inform you in a timely manner.
If you wish to exercise any of your rights, you can make this known via today@mygoodbye.eu.
When our services change, we must of course also update the privacy and cookie statement to adjust. So always pay attention to the date at the top of this document and check regularly for new versions are.
If you have any questions or would like to file a complaint about the use of your personal data, you can send an email to today@mygoodbye.eu. We handle every question and complaint internally communicate this further with you. If you feel that we are not helping you in the right way, then you have the right to file a complaint with the supervisory authority. This is called the Autoriteit Persoonsgegevens.
MyGoodbye
Houtweg 29
1251 NC Laren
Email address: today@mygoodbye.eu
Chamber of Commerce number: 87451255
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